Philips Aspirateur-robot - Manual (Page 32)

32
13 Troubleshooting
This chapter summarises the most common problems you could encounter while using your
homeRun. If you are unable to solve the problem with the information below, please contact
the Consumer Care Centre in your country.
Problem Cause Solution
The cleaning
performance has
decreased.
The dust container is full. Empty the dust container (see chapter ‘Cleaning
and maintenance’).
The roller brush is dirty. Clean the roller brush (see chapter ‘Cleaning and
maintenance’).
The mesh filter, exhaust
filter or motor protection
filter is dirty.
Clean the dirty filter or filters (see chapter
‘Cleaning and maintenance’).
The ring on one side of
the roller brush is missing.
Contact the Philips Consumer Care Centre to
obtain a new ring.
The robot
suddenly stops
cleaning.
You have selected the
SPOT cleaning mode.
In this mode, the robot stops when it has finished
cleaning the set area. If you want to clean the rest
of the room, select the AUTO cleaning mode and
press the start/pause button.
An error code is shown
on the display.
Check the error codes table in chapter ‘Error codes’
to identify the problem and solve it.
The robot
switches itself off
when I press the
POWER button
to switch it on.
The rechargeable battery
is almost empty.
Recharge the robot manually on the base station or
by connecting it directly to the mains (see chapter
‘Preparing for use’).
The robot does
not respond.
You forgot to set the on/
off switch to ON.
Set the on/off switch to ON and then press the
POWER button on the robot.
The rechargeable battery
is empty.
Recharge the robot manually on the base station or
by connecting it directly to the mains (see chapter
‘Preparing for use’).
You have not placed the
rechargeable battery in the
robot correctly.
Remove the rechargeable battery and reinsert it.
The non-rechargeable
batteries of the remote
control are empty.
Replace the batteries with batteries of the
same type.
The infrared signal
generator and/or the
infrared signal emitter is/
are covered or dirty.
Make sure nothing covers the infrared signal
generator and emitter. When the infrared signal
generator and emitter are dirty, clean them with a
soft clean cloth.