Konica Minolta KN-419 - Manual (Page 51)

9 Appendix
9-2 KN-419
9.2 Troubleshooting
Check the following chart if you have problems using the copier as a
network printer.
Checkpoint Possible cause Solution
1 Has the print job
reached the copier? Yes A copier error has
occurred. (No paper,
no toner, etc.) Check the copier and
resolve any errors.
No The data has not
arrived at the copier. See checkpoint 2.
2 Does the computer
respond when a ping
test is sent to the
controller? Yes The port number
setting is wrong. Correct the port
number setting.
A computer
malfunction has
occurred. Restart the computer.
The driver has not
been installed
correctly. Uninstall the driver
software, and then
reinstall it according to
the instructions.
No A copier malfunction
has occurred. Restart the copier.
The network cable has
become disconnected
or there is a problem
with the hub. Reconnect the cable,
and restart or replace
the hub.
The IP address or
subnet mask setting is
wrong. Correct the IP address
and subnet mask
setting.