Kodak DVC325 - Manual (Page 25)

21
T
roub
leshoot
ing
Troubleshooting
and Maintenance
Troubleshooting
If you are having problems with your KODAK DVC325 Digital Video Camera,
or are having trouble viewing images from your DVC325, refer to the following
table for possible solutions.
Problem Cause Solution
The camera is not
capturing any
images. No power is coming to
the USB port. Refer to the manual for your specific
computer. Run the System Setup for
the computer immediately after a
restart and verify that the USB port is
enabled. If you are uncertain how to
do this, please contact the computer
manufacturer.
The camera is not fully
plugged into the USB
port.
•
Unplug the camera and then plug it
in again.
or
•
Reboot the computer with the
camera plugged in.
The computer does not
detect the camera.
•
Unplug the camera and plug it in
again.
or
•
Reboot the computer with the
camera plugged in.
The wrong USB driver
software is installed on
your computer. Contact the manufacturer of the
computer to obtain the proper or the
updated USB driver software.
The USB port is not
enabled. Refer to the manual for your specific
computer. Run the System Setup for
the computer immediately after a
restart and verify that the USB port is
enabled. If you are uncertain how to
do this, please contact the computer
manufacturer.