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Troubleshooting and support, Hdtv dock problems, 4 troubleshooting and support – Kodak HDTV Dock User Manual

Page 26

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21

www.kodak.com/go/support

4

Troubleshooting and support

For step-by-step product support, visit

www.kodak.com/go/hdtvdocksupport

and

select Interactive Troubleshooting & Repairs.

HDTV dock problems

If...

Try one or more of the following

Dock does not
turn on.

Make sure the power cable is securely connected (see

page 5

).

Make sure you are using the power cable that was included with
your dock.

Make sure you are pressing the ON/OFF power button on the
remote control.

Remote control does
not function.

Change the remote control battery: CR2025, 3V lithium cell.

Dock does not
recognize memory
card.

Purchase a certified SD/MMC card.

Insert a card into the slot, then push to seat (see

page 7

).

Release tab

Battery holder
(slide in until it clicks)

Battery

(push down and hold while
sliding out the battery holder)