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Troubleshooting, Improving the range of the remote control handle – iRobot Looj 330 User Manual

Page 23

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Troubleshooting

Refer to the chart below to resolve Looj’s problem. If the problem is not
resolved, visit www.irobot.com/support.

Observation

Likely Cause

What to do

Remote transmission

light does not light up

on the remote.

Remote batteries were inserted

incorrectly or have depleted.

Check the battery orientation or replace with

fresh batteries.

Robot is not

responding to the

remote control

handle.

Robot power is off or there is

radio interference between the

remote control handle and robot.

Check to see that the robot power button is

on and both robot and remote control handle

lights are flashing when a remote button is

pressed. If not, try to improve reception by

raising the remote control handle above the

height of the gutter while operating. Make

sure you are within range of the robot -

15 m (45 ft).

Auger will not insert

into robot.

Insertion hole is clogged.

Clean out hole with toothpick or

compressed air.

Auger is spinning

but robot is not

moving.

Robot movement has stopped

due to debris stuck in robot

treads.

Retrieve robot, clean the wheels and test it

on the ground to make sure it is operating

properly before placing back into the gutter.

Robot is stuck on

gutter strap.

Gutter strap is too low or

improperly installed.

Check gutter strap for previously existing

damage or improper installation. Looj

fits under all standard 2” gutter strap

installations.

Robot is not cleaning

effectively.

Ejector not suited for debris type. Change to different ejecter on auger.

Robot is throwing

debris on roof.

Auger direction is incorrect.

Change the auger direction.

Improving the range of the remote control handle

Should you experience signal loss from the remote control handle to
iRobot Looj while it is cleaning, try to improve reception by raising the
remote control handle above the height of the gutter.

Charger Light

What it means

Slow Blinking Green

The battery is connected to the charger and is charging.

Fast Blinking Green

There is an error and the battery is not charging. Please make sure

the battery is properly seated in the charger and is making proper

contact. If the problem persists, contact customer care.

Solid Green

The battery is fully charged.