Scooba accessories, Irobot customer care usa – iRobot Scooba 200 Series User Manual
Page 15
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Scooba accessories
Get iRobot accessories at 800-727-9077 or visit store.irobot.com
International customers visit www.irobot.com/international
irobot Customer Care uSa
If you have questions or comments about Scooba, please contact irobot before contacting a
retailer. Please visit our web site at www.irobot.com for support tips, frequently asked questions, and
information about accessories and other irobot products. we would like to hear from you.
If you need additional help:
• Visit the iRobot Support web site at www.irobot.com/support
• Call our Customer Care representatives at 877-855-8593
irobot Customer Care Hours:
• Monday – Friday 9AM – 7PM Eastern Time
• Saturday 9AM – 6PM Eastern Time
Number of
beeps/blinks
after uh-oh
Likely cause
What to do
0 (error leD
on solid)
Fill tank is empty
Fill tank with water and cleaning solution and press clean.
1
Scooba is on cliff
Cliff sensors are dirty
Cliff Sensor malfunction
Move Scooba to clear area away from cliff and press clean.
Clean cliff sensors with a cotton swab and press clean.
Cliff sensors are located in the bumper and are accessed by turning Scooba over.
Contact irobot customer care.
2
Scooba is stuck
Move to clear area and press clean.
Clean cliff sensors and press clean.
Move out of Virtual Wall beam and press clean.
3
Bumper problem
Tap the bumper to ensure that it moves in and out. Visually inspect the
bumper edges for debris and press clean.
4
left or right wheel malfunction Inspect and clean Scooba’s wheels and press clean.
5
Scooba is in a pool of water
and vacuum tubes are locked
Scooba’s vacuum tubes are
filled with debris
Move Scooba out of pooled water and press clean.
(note: Scooba is not intended for cleaning up pooled spills)
Remove bottom plate. Clear any debris from vacuum tubes.
replace bottom plate, set robot in clear area and press clean.
(Note: Be sure to sweep the floor before using Scooba.)
6
Pump malfunction
Contact irobot customer care.
7
Vacuum malfunction
Contact irobot customer care.