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Product registration – ATI Technologies X800 User Manual

Page 49

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Product Registration 41

Product Registration

To activate Customer Care you must register your product with ATI at:

ati.com/online/registration

Operating
System Warns
that Video Card
Isn’t Properly
Configured

Check the driver installation and make sure that all
software is correctly loaded corresponding to your
operating system and applications.

Re-install the ATI drivers for your All-in-Wonder® X800
PCI Express® card.

HDTV/HDTV Adapter Troubleshooting

Problem

Possible Solution

The colors on my
TV display are
incorrect

Ensure that the connections between the Component
Video Adapter and your HDTV are correct (Y=Green,
Pb=Blue, Pr=Red).

There is no
display on my TV

Your TV will not display anything until Windows starts;
this may take several minutes.

Set your TV to YPbPr input.

Ensure that the HDTV Component Video Adapter is
properly connected, then restart your computer.

DVDs will not
play in 720p or
1080i modes

Copy-protected DVDs restrict playback to 480i and
480p modes.

I can’t see the
entire display

If your component input device supports it, try 720p
mode.

The display
appears tilted

Consult your HDTV user’s manual.

My CRT display is
green

Your system is in component output mode. Restart
your computer with the CRT monitor connected.

General Troubleshooting

Problem

Possible Solution