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Overview, Troubleshooting chart – ADIC 4000 User Manual

Page 61

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Overview

6-3

6-

Overview

This section lists a number of common problems and the
actions to take to correct them. It provides information on why
the DLT drive turns on the Use Cleaning Tape LED. The
section also explains what to do when you need technical
support.

Troubleshooting Chart

If the 4000/7000DLT Series fails during POST or operation,
use the following table to determine the problem and the
action to take:

Table 6-1

Problem Chart

If . . .

Then . . .

You should . . .

Your system does not
recognize the
4000/7000DLT Series unit

Your system might not be
configured to see the
SCSI ID

The SCSI ID might not be
unique

The parameters for your
SCSI adapter may be
incorrect

The SCSI signal cable
may be loose

The SCSI terminator may
not be present or might
be loose

Configure your system to
see the ID.

Change the SCSI ID and
reconfigure the system.
The new ID is effective at
the next power-on.

Check your SCSI adapter
installation.

Make sure the connector on
each end of the cable is
fully seated and the bail
locks are secure.

Install the terminator;
make sure the terminator is
fully seated and the bail
locks are secure.

This manual is related to the following products: