Sony DPP-F700 User Manual

Page 94

The printer driver
cannot be
installed.

• Are you sure that you have

followed the installation
procedures correctly?

c Follow the procedures in the operating

instructions to install the driver (

.page

73). If an error occurs, restart your
computer and do the installation
procedures again.

• Is another application

program running?

c Exit all applications and then install the

driver again.

• Did you specify the

CD-ROM as the installation
CD-ROM correctly?

c Double-click “Computer (My Computer)”

and then the CD-ROM icon in the open
window. Follow the procedures in the
operating instructions to install the driver.

—

c The USB driver may not be installed

properly. Follow the operating
instructions to install the USB driver
again.

• Is there an anti-virus

program or other program
running on the system?

c If there is an anti-virus program or other

program running on the system, exit it and
then start installing the driver.

• Did you log on using an

Administrator user account?

c To install the driver, log onto Windows

using an Administrator user account.

This unit does not
respond to the
printing order
from the
computer.

—

c If there is no trouble displayed on the

Windows desktop, check this unit’s LCD
screen.
If this unit shows trouble, do the
following:
1. Turn off the 1 (on/standby) button of

this unit.

2. Disconnect the power cable, wait for 5

to 10 seconds, and then connect the
cable again.

3. Restart your computer.
If these do not solve the problem, consult
with your Sony dealer or service facilities.

Even though
“Borderless” is
selected, the image
is printed with
borders.

• Are you using an application

software other than PMB?

c When using an application other than the

PMB, an image might be printed with
borders even if you select borderless print.
When you can set border/borderless with
an application, set an image to be printed
fully in the print range even if it is printed
over the range.

Symptom

Check item

Cause/Solutions