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Solving problems – Sony PEG-NZ90 User Manual

Page 102

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For details on applications that cannot be backed up, refer to manuals for each
application.
If you want to make a complete backup, use the Memory Stick Backup application.
For details on HotSync, refer to “Exchanging and updating data using a HotSync

®

operation” in the “Handbook.”

Solving problems

Should you encounter problems, please follow the procedure below.

Sony recommends that you make a note of displayed messages or alerts to find
the key to solve the problem.

Note

Thousands of third-party add-on applications are available for the Palm OS

®

platform.

Sony does not support third-party applications. If you have a problem with a third-party
application, contact the developer or publisher of that software.

Step 1 Refer to “Troubleshooting Q&A” or

manuals for each application.

• Read “Troubleshooting Q&A” carefully.

• Double-click the CLIÉ Info icon, select

Manuals

and read the details

about the applications.

Step 2 Refer to the Sony CLIÉ handheld Support

website.

On the Sony CLIÉ handheld Support website

(

http://www.ita.sel.sony.com/support/clie/

), you can see

information for the answers to frequently asked questions (FAQ),

download provisions of latest programs, information on how to connect

peripheral devices etc.

Double-click the CLIÉ Info icon and select

CLIÉ Customer Support

on

your computer.