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Sony DSC-U60 User Manual

Page 65

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65

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Your computer does not
recognize your camera.

• You are not using the supplied USB cable.
• The USB cable is not connected firmly.

• [USB] is set to [PTP] under [

] in the menu

settings.

• The USB connectors on your computer are

connected to other equipment besides the
keyboard, the mouse, and your camera.

• The camera is not connected directly to your

computer.

• The USB driver is not installed.
• The camera was connected to a computer with

the USB cable before installing the USB driver,
so the device was not recognized by the
computer.

p Use the supplied USB cable (page 53).
p Disconnect the USB cable, and connect it again firmly. Make

sure that “USB MODE” is displayed on the LCD screen (pages
53 and 59).

p Set it to [NORMAL] (page 73).

p Disconnect the USB cables except for the ones connected to the

keyboard, the mouse, and your camera.

p Connect the camera directly to your computer without passing

through a hub or other device.

p Install the USB driver (pages 50 and 59).
p Delete the device which is not recognized, then install the USB

driver (pages 50, 55 and 59).

You cannot turn on the
camera during USB
connection.

• The camera is not connected directly to your

computer.

• No “Memory Stick” is inserted.

p Connect the camera directly to your computer without passing

through a hub or other device.

p Insert a “Memory Stick” (page 18).

You cannot copy images.

• The camera is not correctly connected to your

computer.

• You are not using the correct copy procedure for

your OS.


p Connect the camera and your computer correctly using the

supplied USB cable (page 53).

p Follow the designated copy procedure for your OS (pages 54, 55

and 59).

p If you are using the “Image Transfer” software, see page 54.
p If you are using the “ImageMixer Ver.1.5 for Sony” application

software, click on HELP.

After making a USB
connection, “Image
Transfer” does not
automatically start.

p Select [Launch Image Transfer automatically when the camera,

etc., is connected.] at [Basic] setting (page 55).

p Make a USB connection when the computer is turned on

(page 53).

The image cannot be played
back on a computer.

p If you are using the “ImageMixer Ver.1.5 for Sony” application

software, click on HELP.

p Consult the computer or software manufacturer.

Symptom

Cause

Solution