Sony SVR-2000 - Manual (Page 57)

57 Troubleshooting
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filename[05 info fm] model name1[PTV Receiver]
On the “Channels You Watch” screen,
some or all of my lineup information is
incorrect.
From within Guided Setup, go left to the Cable Providers and Cable Lineups
screens and verify that you chose the correct cable/satellite provider and lineup. You
may need to go through all of the selections to find the right one since cable providers
are often changing their names and lineups.
My channels aren’t changing.
(continued on next page)
If you use cable with no set-top box:
• Be sure that you are using the SVR Recorder’s Remote Control and that you hold it
so that the TiVo button points toward the SVR Recorder.
• When you press any button on the Remote Control, does the Remote Active LED
flash? If the LED does not flash, check to make sure that the batteries are positioned
correctly in the Remote Control and that the batteries are good. If the LED does
flash, make sure the green receiving light on the SVR Recorder flashes yellow when
you press any button on the Remote Control. If it does not, power cycle your
SVR Recorder (unplug the AC power cord, wait 15 seconds, then reinsert the AC
power cord). It may be necessary to do this several times.
If you use cable with a set-top box:
• Make sure the set-top box is turned on.
• Make sure you are using the Remote Control and that you hold it so that the TiVo
button points toward the SVR Recorder, not the cable box.
• Is the IR Control cable plugged into the lower IR jack on the back of the
SVR Recorder?
• Is the IR Emitter positioned so that it covers the IR receiver on the cable box?
• Did you select a working code from the list of codes for your cable box during
Guided Setup? To verify, use the TiVo button to go to TiVo Central -> Messages
& Setup -> Cable/Satellite Box -> Control Cable Setup. Once you find a
code that changes your channels, press SELECT to choose that code.
Symptom Solution
01_COV.book Page 57 Sunday, May 26, 2002 11:46 AM