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Sony DCR-TRV70 User Manual

Page 135

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135

Additional Information

Troubleshooting

Troubles about receiving a still image

– DCR-TRV80 only

The message “Bluetooth Authentication Error” appears, and you cannot receive a still
image.

c The authentication time limit (30 seconds) is over.
c You did not enter the correct passkey.
c The connected device disconnects or ends the connection.
c The passkey you entered is wrong. Enter the correct passkey.

The message “Bluetooth Communication Disconnected” or “Error Receiving” appears, and
you cannot send a still image.

c The connected Bluetooth device is turned off.
c The Bluetooth device is too far from your camcorder.
c The radio waves between your camcorder and the connected device were blocked.
c The connected device disconnects or ends the connection.
c The “Memory Stick” does not have enough capacity.
c The sent still image is not a JPG or JPEG file.
c The sent still image is too large.

The message “Bluetooth connection Timeout” appears.

c If your camcorder does not receive any requests from the connected device for five

minutes, the connection is disconnected or the camera becomes non-connectable.
Connect your camcorder and the Bluetooth device again.

No request from the connected device.

c The device you want to connect with your camcorder is connected to other device.

Disconnect the connection and connect the device with your camcorder.

c The time limit was exceeded. Set your camcorder to connection standby again.

The received still image cannot be played back.

c Your camcorder may not be able to play back incompatible JPEG files or files recorded

by other devices properly.

c The still image is corrupted.

The index screen becomes blue.

c The received files do not have thumbnails.

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