4 select end task again, 1 save any unsaved work, if possible, 2 press alt+f4 – Sony PCV-LX910 User Manual
Page 96: 3 select restart, 4 click ok
VAIO Slimtop™ LCD Computer User Guide
96
Topic: My computer or software program stops responding.
1
Press Ctrl+Alt+Delete to close the application that has stopped responding
2
In the Close Program dialog box, scroll down until you locate the message
“Not responding” next to an application.
3
Select this application and click End Task. Windows attempts to close the
application. If the attempt is unsuccessful, a second dialog box appears.
4
Select End Task again.
❑
If you are unable to “unlock” the application, repeat the above steps but
select Shut Down when the Close Program dialog box appears.
❑
If the above steps fail to “unlock” your computer, try the following steps:
1
Save any unsaved work, if possible.
2
Press Alt+F4.
3
Select Restart.
4
Click OK.
❑
If you cannot restart as described in the preceding steps, you can restart the
computer by pressing Ctrl+Alt+Delete or by pressing the power switch for
more than six seconds.
❑
Contact the software publisher or designated provider for technical support.
See the contact information in this manual.
Topic: Why does Windows® operating system stop responding during
shutdown?
The Windows® operating system may not shut down properly for many reasons,
including incompatible or conflicting drivers, damaged files, or non-responsive
hardware. For troubleshooting information, you can search Windows Help.
1
From the Start menu, select Help. Microsoft Help and Support appears.
2
Click on Troubleshooting and navigate to the subject(s) for which you want
information.
✍
Pressing Ctrl+Alt+Delete twice consecutively may result in the loss of changes made
to files that are currently open.