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Troubleshooting – Sony PCV-L600 User Manual

Page 193

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phone

800-400-1447

e-mail

[email protected]

hours

7 days a week, 24 hours a day

CompuServe® Interactive (CompuServe Interactive, Inc.)

Web site

http://www.compuserve.com/

phone

800-848-8990

hours

M-F, 8 AM - 1 AM ET, S-S 10 AM - 10 PM ET

Dr. Solomon's® Anti-Virus (Dr. Solomon's Software Inc.)

Web site

http://www.drsolomon.com/

phone

888-377-6566

e-mail

[email protected]

hours

7 days a week, 24 hours a day

EarthLink Sprint TotalAccess (EarthLink Network, Inc.)

Web site

http://help.earthlink.net/techsupport/

phone

800-395-8410

e-mail

[email protected]

hours

7 days a week, 24 hours a day

Easy Internet Access (Encompass, Inc.)

Web site

http://www.encmpss.com/

phone

800-927-3000

hours

7 days a week, 24 hours a day

Windows 98 Operating System, Works, Money, Internet Explorer (Microsoft Corporation)

Web site

http://www.microsoft.com/support/

hours

7 days a week, 24 hours a day

Netscape Communicator® (Netscape Communications Corporation)

Web site

http://www.netscape.com/

hours

7 days a week, 24 hours a day

Prodigy Internet (Prodigy Communications Corporation)

Web site

http://www.prodigy.com/

phone

800-PRODIGY

hours

7 AM - 3 AM ET

Quicken® Basic (Intuit Inc.)

Web site

http://www.intuit.com/support

phone

900-555-4688

hours

7 days a week, 24 hours a day

SurfMonkey (MediaLive, Inc.)

Web site

http://www.surfmonkey.com/support/Sub_support.html

phone

408-556-2060

e-mail

[email protected]

hours

9AM-10PM PT everyday

WinFax® Basic Edition (Symantec Corporation)

Web site

http://www.symantec.com/techsupp/

phone

800-798-0850

fax

800-554-4403 in North America

541-984-2490 outside North America

Troubleshooting

This section describes how to solve common problems you may encounter when using your computer.
Many problems have simple solutions, so try these suggestions before you call Sony Customer Support.

My computer does not start

Check that the computer is plugged into a power source and that it is turned on. Check that the

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