Troubleshooting, Help guide – Sony ILCE-7K User Manual
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Interchangeable Lens Digital Camera
ILCE-7/ILCE-7R
Troubleshooting
If you have problems
If you have problems
Troubleshooting
Battery pack and power
You cannot insert the battery pack into the product.
You cannot turn on the product.
The power turns off suddenly.
The remaining battery level indicator shows an incorrect level.
The charge lamp on the product flashes when charging the battery pack.
The battery pack has not been charged even if the charge lamp on the product has turned off.
The battery pack is not charged.
Shooting still images/movies
You cannot record images.
Recording takes a long time.
The image is out of focus.
The recording date and time are not displayed on the screen.
The date and time are recorded incorrectly.
The aperture value and/or shutter speed and/or metering indicator flashes.
The image colors are not correct.
Noise appears in the image when you view the screen in a dark place.
The eyes of the subject come out red.
Dots appear and remain on the screen.
You cannot shoot images continuously.
The image is not clear in the viewfinder.
The image is whitish (Flare)./Blurring of light appears on the image (Ghosting).
The corners of the picture are too dark.
The image is blurred.
The LCD screen darkens after a short period of time passed.
Viewing images
Images cannot be played back.
The date and time are not displayed.
The image cannot be deleted.
List of Topics
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