Sony DSC-W100 - Manual (Page 88)

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You cannot display a DPOF (Print order) mark.
• You cannot display DPOF (Print order) marks on movies.
You cannot cut a movie.
• The movie is not long enough to cut (shorter than about two seconds).
• Cancel the protection (page 43).
• Still images cannot be cut.
You do not know if the OS of your computer is compatible with the camera.
• Check “Recommended computer environment” on page 59 for Windows, and page 72 for
Macintosh.
Your computer does not recognize your camera.
• Turn on the camera ( t step 2 in “Read This First”).
• When the battery level is low, install the charged battery pack ( t step 1 in “Read This
First”), or use the AC Adaptor (page 19).
• Use the cable for multi-use terminal (supplied) (page 62).
• Disconnect the cable for multi-use terminal, and connect it again firmly. Make sure that “USB
Mode Mass Storage” is displayed (page 62).
• Set [USB Connect] to [Mass Storage] in the (Setup) menu (page 56).
• Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
jacks of your computer.
• Connect the camera directly to your computer without passing through a USB hub or other
device (page 62).
• The software (supplied) is not installed. Install the software (page 60).
• Your computer does not properly recognize the device because you connected the camera and
your computer with the cable for multi-use terminal before you installed the software
(supplied). Delete the erroneously recognized device from your computer, then install the
software (see the next item).
The “Removable disk” icon does not appear on the computer screen when you
connect your computer to the camera.
• Follow the procedure below to install the USB driver again. The following procedure is for a
Windows computer.
1 Right-click [My Computer] to display the menu, then click [Properties].
The “System Properties” screen appears.
2 Click [Hardware] t [Device Manager].
• For Windows Me, click the [Device Manager] tab.
The “Device Manager” appears.
3 Right-click [ Sony DSC], then click [Uninstall] t [OK].
The device is deleted.
Computers