Sony NWZ-W274S - Manual (Page 76)

Songs with a limited playing period or play count may not be transferred
due to restrictions set by copyright holders. For details on the settings of
individual audio file, contact the distributor.
You may be attempting to transfer files that are not in a playable format.
Transfer files in a playable format, see [Details] .
Cannot install software to your computer.
If other software is running, it may interfere with the installation. Be sure to
quit all other software before installing this software. Particularly, be sure
to disconnect from the Internet and quit security software as it can put a
heavy load on the computer.
There may not be enough free space on the hard drive. Check the amount
of free hard drive space required to install the software, and delete any
unnecessary files.
You may not be able to install the software if your account does not have
administrator privileges or if you have not logged in as a computer
administrator. Log in using an account with administrator privileges or as
the computer’s administrator. Furthermore, if two-byte characters are used
in the user name, create a new account using only one-byte characters in
the user name.
A message dialog may be hidden by the install screen making the install
process seem stopped. Press and hold the “Alt” key while pressing the
“Tab” key several times. When the dialog is displayed, follow the
instructions in the dialog box.
The progress bar on the install screen does not
proceed while installing the software. Or, the access
lamp of the hard drive does not light for several
minutes.
Wait until the installation is completed, because it is progressing properly.
Installation may take 30 minutes or more depending on the computer used.
Media Go does not start.
The software may not start if the computer operating environment has
been changed, such as by updating the Windows operating system, etc.
Media Go does not respond (freeze).
When transferring or deleting songs from a computer that is running the
64-bit version of Windows Vista, an error may occur in the Windows
operating system. In this case, access the Microsoft support website and
find “Article ID: 972839.”
Your “WALKMAN” is not recognized by Media Go.
Your Walkman may not be recognized by the computer. Remove and then
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