What can i do to solve a problem, Details, Walkman help guide – Sony NWZ-W274S User Manual

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solve a problem?

What can I do to solve a problem?

If your Walkman does not function as expected, try the following steps to
resolve the issue.

1. Find the symptoms of the issue in this manual, and try any corrective

actions listed.

2. Connect your Walkman to your computer to charge the battery.

You may be able to resolve some issues by charging the battery.

3. Press the RESET button with a pen or a paper clip, etc.

When you reset your Walkman, please make sure of the following.

Your Walkman is not connected to your computer.
Your Walkman is not playing back music.

4. Check information on the issue in the Help of the individual software.
5. Look up information on the issue on one of the customer support web

sites.

6. If the approaches listed above fail to resolve the issue, consult your

nearest Sony dealer.

Hint

No data will be deleted by resetting your Walkman.

This manual is related to the following products: