Sony NWZ-S716FSNC User Manual
Page 113

NWZ-S715F/S716F/S718F.GB.3-294-618-11(1)
Troubleshooting
11
11
Symptom
Cause/Remedy
Thumbnails are not
displayed.
S
ongs do not have cover art information.
Thumbnails are displayed only when songs have
cover art information.
Th
umbnail name does not match its video file, and
the video file is not in the correct location.
Place a JPEG file of the same name as the video
file into the folder under the “VIDEO” folder.
If the photos do not have thumbnails that are
complied with Exif file format, the thumbnails
cannot be displayed.
Retransfer the photos using supplied Media
Manager for WALKMAN.
Cover art is not
displayed.
Cover art information is not included with the data.
The cover art only appears if the cover art
information is included.
You can set cover art using the supplied Windows
Media Player 11, or another transfer capable
software for setting cover art. For details on
operation, refer to Help of the software or ask its
manufacturer.
S
ome cover art is not displayed, depending on its
file format.
The player cannot format. The remaining battery is low or insufficient.
Charge the battery by connecting to the computer
The player’s power was
inadvertently turned off,
and then on again.
I
f a malfunction occurs, the player turns off, and
then on again automatically.
Display
Symptom
Cause/Remedy
“” appears for a title.
C
haracters that cannot appear on the player are
included in the title.
Rename the title with appropriate characters on
the computer.
“Unknown” is displayed
for an album or artist
name, etc.
Th
e data has no data information, such as an album
or artist name, etc.
Garbled characters are
displayed.
Th
e wrong language is selected.
Correct the setting of “Language Settings” (
page 94), and then transfer data to the player
again.
The screen darkens while
displaying a photo.
Th
ere was no operation attempted for the time
selected in “Screensaver Timing” ( page 83).
Press any button.
Continued
Operation
(continued)
Table of
Cont
ents
Menu
Inde
x