Sony NWZ-S716FSNC - Manual (Page 110)

NWZ-S715F/S716F/S718F.GB.3-294-618-11(1)
Troubleshooting 110 110
Symptom Cause/Remedy
Noise is generated.
 N oise Canceling is set in a quiet place.
 Noise tends to be more noticeable in a quiet place
or depending on the noise type. Release Noise
Canceling ( page 77). Furthermore, the
supplied headphones are designed for fairly high
sensitivity to maximize the effectiveness of Noise
Canceling in noisy places such as outside or in the
train. For this, you may hear White noise in a
quiet place even if you release Noise Canceling.
 A de vice emitting radio signals, such as a mobile
phone is being used near the player.
 When using devices such as mobile phones, keep
them away from the player.
 Music data imported from CDs, etc., is damaged.
 Delete the data, then import and transfer it again.
When importing data to your computer, close any
other applications to avoid data damage.
 T ransferred files are not in a playable format. For
details, see “Supported file format” of
“Specifications” ( page 133).
 Convert the ATRAC audio data using the
supplied MP3 Conversion Tool.
 Some songs may not play back, depending on
certain file specifications.
Noise Canceling function
is not effective.
 The NOISE CANCELING switch is set to the off
position.
 Set the NOISE CANCELING switch in the
direction of the arrow .
 The supplied headphones are not being used.
 Use the supplied headphones.
 The supplied headphones are not being used properly.
 Change the size of the earbuds or adjust the
earbud position to sit on your ears comfortably
and fit your ears snugly ( page 8). When you
change the earbuds, turn to install them firmly on
the headphones to prevent the earbud from
detaching and remaining in your ear.
 Th e player is used in a quiet place.
 The Noise Canceling function may not be
effective in a quiet place or depending on the
noise type.
“VPT(Surround)” setting
or “Clear Stereo” function
is not effective.
 W hen outputting to external audio speakers using
the optional cradle, “VPT(Surround)” settings and
the “Clear Stereo” function may not be effective
because the player is designed for compatible
headphones only. This is not a malfunction.
Continued 
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