Frequently asked questions – Sony PCG-R505GCK User Manual
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Printing With Your Computer
67
Frequently asked questions
Why can’t I print a document?
❑
Make sure the printer is on, and the printer cable is securely connected to the
ports on your printer and computer. See “Connecting a printer” for more
information.
❑
Make sure the printer is compatible with the Microsoft® Windows®
operating system installed on your computer.
❑
You may need to install the printer driver software before you use the printer.
See the instructions that came with your printer for information about
installing these drivers.
❑
If the printer is not functioning after the computer resumes from a power
saving mode (Standby or Hibernate), reset the printer connection.
1
Click Start, and point to Settings, then click Printers. The Printers
window appears.
2
Right-click the printer that is not functioning, and select Properties to
open the Properties window.
3
Click OK.
❑
Change the default printer port setting, although this setting is generally
correct for most printers.
1
Click Start, and point to Settings, then click Printers. The Printers
window appears.
2
Right-click the printer, and select Properties from the shortcut menu.
3
Select the Ports tab, and select a different LPT Port Number.
❑
You may need to enable the computer’s printer port.
1
Click Start, and point to Settings and Control Panel, then click Sony
Notebook Setup. The Sony Notebook Setup window appears.
2
Click the Printer tab.
3
If it is not already selected, click the ECP option in the Printer port
mode box.
4
Click the Enable Ports tab.
5
If it is not already selected, click the Printer Port check box.