Spektrum SPM20220 DX2.0 - Manual (Page 15)

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Warranty Period
Exclusive Warranty- Horizon Hobby, inc., (Horizon) warranties that the products
purchased (the “product”) will be free from defects in materials and workmanship
for a period of 1 year from the date of purchase by the purchaser.
Limited Warranty
(a) This warranty is limited to the original purchaser (“purchaser”) and is
not transferable. REpAiR oR REplACEmENT AS pRoviDED uNDER THiS
WARRANTY iS THE EXCluSivE REmEDY oF THE puRCHASER. This warranty
covers only those products purchased from an authorized Horizon dealer. Third
party transactions are not covered by this warranty. proof of purchase is required
for warranty claims. Further, Horizon reserves the right to change or modify this
warranty without notice and disclaims all other warranties, express or implied.
(b) limitations- HoRiZoN mAkES No WARRANTY oR REpRESENTATioN,
EXpRESS oR impliED, ABouT NoN-iNFRiNGEmENT, mERCHANTABiliTY oR
FiTNESS FoR A pARTiCulAR puRpoSE oF THE pRoDuCT. THE puRCHASER
ACkNoWlEDGES THAT THEY AloNE HAvE DETERmiNED THAT THE pRoDuCT
Will SuiTABlY mEET THE REQuiREmENTS oF THE puRCHASER’S iNTENDED
uSE.
(c) purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon
will, at its option, (i) repair or (ii) replace, any product determined by Horizon
to be defective. in the event of a defect, these are the purchaser’s exclusive
remedies. Horizon reserves the right to inspect any and all equipment involved
in a warranty claim. Repair or replacement decisions are at the sole discretion of
Horizon. This warranty does not cover cosmetic damage or damage due to acts of
God, accident, misuse, abuse, negligence, commercial use, or modification of or
to any part of the product. This warranty does not cover damage due to improper
installation, operation, maintenance, or attempted repair by anyone other than
Horizon. Return of any goods by purchaser must be approved in writing by
Horizon before shipment.
Damage Limits
HoRiZoN SHAll NoT BE liABlE FoR SpECiAl, iNDiRECT oR CoNSEQuENTiAl
DAmAGES, loSS oF pRoFiTS oR pRoDuCTioN oR CommERCiAl loSS iN
ANY WAY CoNNECTED WiTH THE pRoDuCT, WHETHER SuCH ClAim iS BASED
iN CoNTRACT, WARRANTY, NEGliGENCE, oR STRiCT liABiliTY. Further, in
no event shall the liability of Horizon exceed the individual price of the product
on which liability is asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup or assembly, the user
accepts all resulting liability.
if you as the purchaser or user are not prepared to accept the liability associated
with the use of this product, you are advised to return this product immediately in
new and unused condition to the place of purchase.
law: These Terms are governed by illinois law (without regard to conflict of law
principals).
Safety Precautions:
This is a sophisticated hobby product and not a toy. it must be operated with
Warranty
and Service
Information
caution and common sense and requires some basic mechanical ability. Failure
to operate this product in a safe and responsible manner could result in injury
or damage to the product or other property. This product is not intended for
use by children without direct adult supervision. The product manual contains
instructions for safety, operation and maintenance. it is essential to read and
follow all the instructions and warnings in the manual, prior to assembly, setup or
use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support
or repair. once assembly, setup or use of the product has been started, you must
contact Horizon directly. This will enable Horizon to better answer your questions
and service you in the event that you may need any assistance. For questions or
assistance, please direct your email to [email protected], or
call 877.504.0233 toll free to speak to the product support department.
Inspection or Repairs
if this product needs to be inspected or repaired, please call for a Return
merchandise Authorization (RmA). pack the product securely using a shipping
carton. please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is accepted at our
facility. A Service Repair Request is available at www.horizonhobby.com on the
“Support” tab. if you do not have internet access, please include a letter with
your complete name, street address, email address and phone number where you
can be reached during business days, your RmA number, a list of the included
items, method of payment for any non-warranty expenses and a brief summary
of the problem. Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RmA number are clearly written
on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying
the proof-of-purchase date. provided warranty conditions have been met, your
product will be repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost. By submitting the item
for repair you are agreeing to payment of the repair without notification. Repair
estimates are available upon request. You must include this request with your
repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor.
in addition you will be billed for return freight. please advise us of your preferred
method of payment. Horizon accepts money orders and cashiers checks, as well
as visa, masterCard, American Express, and Discover cards. if you choose to pay
by credit card, please include your credit card number and expiration date. Any
repair left unpaid or unclaimed after 90 days will be considered abandoned and
will be disposed of accordingly. please note: non-warranty repair is only available
on electronics and model engines.