Allied Telesis AT-8800 Series Switch - Manual (Page 116)

116 AT-8800 Series Switch User Guide
Software Release 2.6.1
C613-02039-00 REV A
Troubleshooting IPX Configurations
No Routes are Visible to the Remote Router
1. Check the PPP link
To check that the PPP link is active, enter the command:
SHOW PPP
The display should look like that shown in Figure 28 on page 116. The state
of the IPX control protocol (IPXCP) should be “OPENED”. If not, then the
fault lies with the connection between the two switches, or the PPP
configuration at either end of the link.
Figure 28: Example output from the SHOW PPP command for a basic Novell IPX network.
To interpret output from the SHOW PPP command see the Point-to Point
(PPP) chapter in the AT-8800 Series Switch Software Reference.
2. Check IPX circuit configuration
To check that the IPX circuits are correctly configured on each switch
repeat steps 1 through 3 above, or enter the command:
SHOW IPX CIRCUIT
Check that there are two circuits, and for each circuit check that the circuit
is enabled, uses the correct interface and encapsulation (for Ethernet
interfaces), the network number is correct and “On demand” is set to “no”.
If not, then repeat steps 1 through 3.
3. Contact your authorised distributor or reseller for assistance
If you still have no visible routes to the remote switch, contact your
authorised distributor or reseller for assistance.
Local Workstations Can Not Access Remote Servers
A number of different events can cause this problem. The following list of
events gives the most common:
1. Move workstation to server LAN
Check that when the workstation is moved to the same LAN as the file
server, it is able to access the server. If not, the fault lies with the
configuration of the workstation or file server. Check with your Novell
network administrator.
2. Check NET.CFG file
Take care with the workstation NET.CFG file. Always specify the
encapsulation (frame) as different LAN card drivers use different default
encapsulations.
Name Enabled ifIndex Over CP State
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ppp0 YES 04 IPXCP OPENED
isdn-roho LCP OPENED
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