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Troubleshooting – Samsung SL-C410W-XAA User Manual

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212

Quick Guide for Windows 8 User

Troubleshooting

Problem

Suggested Solutions

Samsung Printer
Experience
is not shown
when you click more

settings.

Samsung Printer Experience is not installed.

Download the app. from the Windows Store and
install it.

Machine information is
not displayed when you
click the device in the
Devices and Printers.

Check the Printer properties. Click the Ports tab.

(Control Panel > Devices and Printers > Right-click
on your printer icon and select Printer properties)

If the port is set to File or LPT, uncheck them and
select TCP/IP, USB, or WSD.