Samsung DVD-VR325-XAA - Manual (Page 87)

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Troubleshooting (VCR)
Before contacting a Samsung authorized service center, perform the following simple checks.
Problem Explanation/Solution
No power • Check that the power plug is connected to a wall outlet.
• Have you pressed the POWER button?
You cannot insert a video cassette • A video cassette can only be inserted with the window
side up and the safety tab facing you.
The television program was not recorded • Check the DVD Recorder & VCR antenna connections.
• Is the DVD Recorder & VCR tuner properly set?
• Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful • Re-check the recording start/stop time settings and the current time
• Check to make sure the tape inserted has enough time on it to record
No playback picture or the picture • Check to see if you are using a prerecorded tape.
is distorted
You cannot see normal broadcasts • Check the tuner/external setting. It should be on tuner.
• Check the TV antenna connections.
Noise bars or streaks on playback • Press the CH/TRK ( / ) buttons to minimize this effect.
When the √ II button is pressed • A still picture may have “noise bars”, depending on the
during playback, the still picture condition of the tape. Press the CH/TRK ( / ) buttons
has severe “noise bar” streaks during slow motion to minimize this effect.
Video Head Cleaning • If poor pictures appear on a variety of cassettes, the video
heads may need cleaning. This is not a common problem
and unless it appears, the heads should not be cleaned.
When cleaning the video heads, read all instructions
provided with the head cleaning cassette. Incorrect head
cleaning can permanently damage the video heads.
If you are unable to solve the problem after reading the above instructions, note:
• The model and serial number on the rear of your DVD Recorder & VCR
• The warranty information
• A clear description of the problem
Then contact your nearest SAMSUNG authorized service center.