Amana RS3100007 - Manual (Page 47)

B–11 RS3100007 Rev. 0
Trouble Shooting
You may save time and money by checking items below before calling for service. List includes common concerns that
are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
TOPIC POSSIBLE CAUSE SOLUTION
NOISE
Gear sounds or a low hum Normal mechanical sounds in commercial-
quality washer Normal operation.
Loose objects, such as coins or pins, in tub
or pump Stop washer and check tub. Remove loose objects. If noise
continues after washer is restarted, objects may be in
pump: call your authorized servicer. Rattling and clanking noise
Belt buckles, metal fasteners hitting wash tub Close zippers, buttons, and fasteners. Clothing with
buckles must be turned inside out.
Squealing sound or hot
rubber odor Overloaded wash tub Do not overload washer. Stop washer and reduce size of
load.
Thumping sound Heavy wash loads; unbalanced loads Usually normal, but unbalanced loads should be
redistributed. Stop washer and rearrange load.
Vibrating noise Washer not resting firmly on floor Make sure floor is strong enough for washer. Adjust
leveling legs so washer rests firmly on floor. See
Installation Instructions for leveling details.
Wash load distributed unevenly in tub Stop washer and rearrange load.
Shipping plug not removed during installation See Installation Instructions for details on removing
shipping plug.
Water splashing or slapping
noise Spray rinse Normal operation. Washer sprays water inside tub while
running at high speed during rinse and spin.
Whistling or whirling noise Drum spinning without clothes Normal operation. Holes in the tub can cause this sound.
OPERATION
Washer does not start Electrical power cord may not be plugged in,
or connection may be loose Make sure plug from power cord fits tightly into wall outlet.
Fuse blown, circuit breaker tripped, or power
outage occurred Replace fuse or reset circuit breaker. Do NOT increase
fuse capacity. Call qualified electrician to correct circuit
overload problem. Call local utility company to correct
power outage.
Water supply faucets not turned on Turn on water supply faucets.
Timer knob/cycle selector set incorrectly Move indicator slightly clockwise. Pull out on timer knob.
Motor overheated Internal overload protector automatically stops motor in
event of overload. Protector resets in approximately 3
minutes and motor automatically restarts. If overload
protector stops motor again, quit using washer and call
service technician.
Do not overload washer. Largest dry load level should not
be higher than bottom of fabric softener dispenser or top of
agitator.
Washer won’t spin Lid partially open Close lid completely.
Residue left in tub Heavily soiled items Wipe tub with non-abrasive household cleaner and rinse.
Before washing, shake or brush excess dirt and sand from
items.