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Problem solution – Samsung RF31FMEDBSR-AA User Manual

Page 47

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Troubleshooting

_47

03 TROUBLESHOOTING

PROBLEM

SOLUTION

Frost forms on
the walls of the
freezer.

• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?

Water
dispenser is not
functioning.

• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?

Try selecting a warmer setting on the Digital display.

• Is the Child Lock on?

Auto close
system does
not work with
the freezer
door.

• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto

close system usually works properly again.

• Try opening the door smoothly to avoid unbalancing the right part and the

left part of the door.

Sparkling
water is not
dispensed.

• Is the water line connected and the shut-off valve opened?
• Is the Sparkling water icon selected?
• Is the Sparkling Water Production Function Off icon on?

Press the Cubed/Crushed button for 3 seconds to turn on sparkling water
production.
The refrigerators are being manufactured with the Sparkling Water
Production function being set to “OFF”.

• Is the sparkling water icon blinking?

If the sparkling water icon is blinking, the refrigerator is in the middle of
producing sparkling water.
Please wait until the icon stops blinking.

• Is the Sparkling Water Cylinder empty?

If the sparkling cylinder is empty, water might not be dispensed or the
dispensed water might be weak. Please change the cylinder.

• Is the refrigerator door open?

If the door is open, Sparkling water/Water/Ice are not dispensed.

• Is the cylinder lever unlocked?

Please open the cylinder cover and lock the cylinder lever.

• Is the Child Lock on?

The taste of the
sparkling water
is weak.

• Increase the carbonation level of the sparkling water.
• When the taste of the sparkling water is too weak or there is no other taste

than water, replace the Cylinder with a new one.

Condensation
or water drops
forms on both
sides of fridge
door’s central
part.

• Condensation or water drops may form if the humidity is too high while the

refrigerator is operating.

• If condensation or water drops appears on both sides of fridge door’s

central part, turn the Energy Saver mode off after removing the
condensation.

DA68-02894A-11.indb 47

DA68-02894A-11.indb 47

2014. 6. 23.

1:38

2014. 6. 23.

1:38

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