Problem solution – Samsung RF31FMEDBSR-AA User Manual
Page 47
Troubleshooting
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03 TROUBLESHOOTING
PROBLEM
SOLUTION
Frost forms on
the walls of the
freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the stored foods for efficient air circulation.
• Is the freezer drawer closed properly?
Water
dispenser is not
functioning.
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
• Is the Child Lock on?
Auto close
system does
not work with
the freezer
door.
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto
close system usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right part and the
left part of the door.
Sparkling
water is not
dispensed.
• Is the water line connected and the shut-off valve opened?
• Is the Sparkling water icon selected?
• Is the Sparkling Water Production Function Off icon on?
Press the Cubed/Crushed button for 3 seconds to turn on sparkling water
production.
The refrigerators are being manufactured with the Sparkling Water
Production function being set to “OFF”.
• Is the sparkling water icon blinking?
If the sparkling water icon is blinking, the refrigerator is in the middle of
producing sparkling water.
Please wait until the icon stops blinking.
• Is the Sparkling Water Cylinder empty?
If the sparkling cylinder is empty, water might not be dispensed or the
dispensed water might be weak. Please change the cylinder.
• Is the refrigerator door open?
If the door is open, Sparkling water/Water/Ice are not dispensed.
• Is the cylinder lever unlocked?
Please open the cylinder cover and lock the cylinder lever.
• Is the Child Lock on?
The taste of the
sparkling water
is weak.
• Increase the carbonation level of the sparkling water.
• When the taste of the sparkling water is too weak or there is no other taste
than water, replace the Cylinder with a new one.
Condensation
or water drops
forms on both
sides of fridge
door’s central
part.
• Condensation or water drops may form if the humidity is too high while the
refrigerator is operating.
• If condensation or water drops appears on both sides of fridge door’s
central part, turn the Energy Saver mode off after removing the
condensation.
DA68-02894A-11.indb 47
DA68-02894A-11.indb 47
2014. 6. 23.
1:38
2014. 6. 23.
1:38