Troubleshooting, 1 check the modem configuration – Campbell Scientific Raven110 GPRS/EDGE Digital Cellular Modem User Manual

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Raven110 GPRS/EDGE AirLink Cellular Modem

7. Troubleshooting

If LoggerNet/PC400W software is unable to establish a connection with the
modem:

7.1 Check the Modem Configuration

Check the GPRS cellular account information, and verify there is GPRS
coverage at the site. Dynamic IP accounts require a Dynamic Domain Name
Server (DDNS) (Section 5).

If the cellular account is with CrossBridge Solutions, then CrossBridge’s
tunnel software must be running on the host computer for communications to
be established with the datalogger.