Customer service, Repair order and advice on faults – Siemens KI27FP60 User Manual
Page 33
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33
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on the
rating plate. Fig.
-
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
The “cool-fresh”
compartment is too
warm or too cold.
The fixed setting has
been set too high or
too low (e.g. if there
is frost in the “cool-
fresh” compartment).
The temperature in the cool-fresh
compartment can be set to be 2
steps warmer and/or colder, Fig.
2.
If the refrigerator compartment tem-
perature is set to 4, the cool-fresh
compartment has a temperature
of almost 0 °C.
1. Press super button on refrigerator
compartment 2 for 3 seconds
until a signal sounds.
Temperature display on refrigera-
tor compartment 4 flickers.
2. Change the setting using
the temperature setting button
on refrigerator compartment 3.
Setting 2 – coldest setting
Setting 8 – warmest setting
After one minute, the set
temperature is saved.
GB
0844 892 8999
Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE
01450 2655
US
866 447 4363
toll-free