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Call transfer, About call transfer, Blind call transfer – Avaya Tandberg 150 MXP User Manual

Page 26: Consultative call transfer

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D 14126.01
01.2008

26

TANDBERG 150

MXP

USER GUIDE

Table of

Contents

Operating
Principles

Making

Video

Calls

Making

Calls Using

Phone Book

Phone Book

Details

Incoming

Calls

Calling More

Than One

Video Meeting

Features

Contact

Information

Unpacking &

Installation

Making

Telephone

Calls

Calling More

Than One

TANDBERG 150

MXP

USER GUIDE

Call Transfer

You may transfer an ongoing call to somebody
else in a way similar to what you can do on
most corporate telephone systems.
Basically, there are two transfer modes;

Blind

and

Consultative

:

Blind

takes place when you receive a call

and decides to transfer this call to another
person without speaking to that person.
In other words, you assume that the other
person is present and ready to receive the
call.

Consultative

takes place when you put the

person you are talking to on hold, then call
another person, talk to that person and
finally decide to transfer the call to that
person.

Alternatively, you may, of course, receive a
second call whilst you are in a already. This
will, however, impose no change to the above
principles.

Blind Call Transfer

Whilst in a SIP call, press

OK

to produce

the soft keys, if applicable.

About Call Transfer

Call transfer works with SIP calls only!
You cannot transfer calls between non-
SIP participants, nor can you transfer a
SIP call to a non-SIP participant.

!

Press

Transfer

to initiate the transfer

process.

Call the person to whom the call is to

be transferred in the usual way, either
by dialling directly or by using the phone
book. Once you launch the call, transfer
becomes effective.

Consultative Call Transfer

Whilst in a call press

OK

to produce

the soft keys, if applicable, and set the
current call on hold as described on the
previous page.

Call the other person, to whom the call is

to be transferred.

After you have talked to this person, press

the

Transfer

key, and the two parties will

be connected, while you are disconnected.