Customer service, Repair order and advice on faults – Siemens GI38NP60 User Manual
Page 34
en
34
Customer service
Your local customer service can be
found in the telephone directory or in the
customer-service index. Please provide
customer service with the appliance
product number (E-Nr.) and production
number (FD).
These specifications can be found on
the rating plate. Fig.
*
To prevent unnecessary call-outs, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
The freezer
compartment is too
warm.
Temperature display,
Fig.
2/4, is flashing.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
Too much food was
placed in the
compartment.
Switch on super freezing before
inserting the food.
Warning signal sounds
and the temperature
display flashes.
The freezer
compartment is too
warm! Frozen food is
at risk.
Freezer compartment
door is open.
See chapter entitled “Alarm
functions”.
Too much food was
placed in the freezer
compartment at once.
GB
0844 8928999
Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE
01450 2655
US
866 447 4363
toll-free