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Customer service, Repair order and advice on faults – Siemens GI38NP60 User Manual

Page 34

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34

Customer service

Your local customer service can be

found in the telephone directory or in the

customer-service index. Please provide

customer service with the appliance

product number (E-Nr.) and production

number (FD).
These specifications can be found on

the rating plate. Fig.

*

To prevent unnecessary call-outs, please

assist customer service by quoting the

product and production numbers. This

will save you additional costs.

Repair order and advice

on faults

Contact information for all countries can

be found on the enclosed customer

service list.

Fault

Possible cause

Remedial action

The freezer

compartment is too

warm.
Temperature display,

Fig.

2/4, is flashing.

Appliance opened

frequently.

Do not open the appliance

unnecessarily.

Too much food was

placed in the

compartment.

Switch on super freezing before

inserting the food.

Warning signal sounds

and the temperature

display flashes.
The freezer

compartment is too

warm! Frozen food is

at risk.

Freezer compartment

door is open.

See chapter entitled “Alarm

functions”.

Too much food was

placed in the freezer

compartment at once.

GB

0844 8928999

Calls from a BT

landline will be

charged at up

to 3 pence per

minute. A call

set-up fee of up

to 6 pence may

apply.

IE

01450 2655

US

866 447 4363

toll-free