Customer service – Siemens KI24RV21FF User Manual
Page 27
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Fault
Remedial action
Possible cause
Temperature selector has
been set to a higher
setting.
Set the temperature selector to a lower
setting.
The frozen food
is thawing.*
The ambient temperature
is colder than +16 °C.
The refrigerating unit
is starting less frequently.
Increase the ambient temperature above
+16 °C.
If appliances feature an ambient
temperature switch, switch on.
To switch on, press the switch,
Fig. 2/1, ć mark 0" is no longer visible.
The light inside the appliance glows
at a reduced luminosity.
Refrigerator has
no cooling capacity.
The temperature selector
is on 0".
Rotate the temperature selector from
position 0".
no cooling capacity.
Power failure; the fuse
has been switched off;
the mains plug has not
been inserted properly.
Check whether the power is on, check
the fuses.
Customer service
Please check your telephone book or the
customerĆservice list for your nearest
customerĆservice facility. When
contacting customer service, please
ALWAYS quote the product number
(EĆnumber) and production number
(FDĆnumber) of your appliance.
These numbers can be found on the
rating plate. Fig. 8
To prevent unnecessary callĆouts, please
assist customer service by quoting the
product and production numbers. This
will save you additional costs.
en
*only for appliances with a freezer compartment