Getting help, North america, Outside of north america – Vaisala CCL100 User Manual
Page 28
User’s Guide _______________________________________________________________________
28
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If the product needs repair, please follow the instructions below to speed
up the process and to avoid extra costs to you.
1.
Read the warranty information.
2.
Contact Vaisala technical support via e-mail or fax and request for
RMA (Return Material Authorization) and shipping instructions.
3.
Proceed as instructed by Vaisala technical support.
NOTE
RMA must always be requested from Vaisala technical support before
returning any faulty material.
Getting Help
If you need help, technical support is available:
North America
Contact Vaisala Canada Inc, 8am-4pm PST Monday - Friday, at 1-866-861-
3388 (or 604-273-6850) or email
For sales, pricing, quotations, or general information, please
call 1-800-683-8374 (or 604-273-6850).
Outside of North America
Vaisala Headquarters (Finland)
Vanha Nurmijärventie 21
01670 Vantaa
FINLAND
Industrial Instruments
Phone: +358 9 8949 2658
Fax: +358 9 8949 2295
Japan Service Center
42 Kagurazaka 6-Chome
Shinjuku-ku
Tokyo 162-0825
JAPAN
Phone: +81 3 3266 9611
Fax: +81 3 3266 9610
China Service Center
Floor 2, EAS Building
No. 21, Xiao Yun Road, Dongsanhuan Beilu