Warning messages, Troubleshooting – Outback Power Systems GFX Series Inverter/Charger Operators Manual User Manual
Page 39

Troubleshooting
900-0114-01-00 Rev A
37
Warning Messages
A Warning message is caused by a non-critical fault. When this occurs, the unit will not shut down, but 
the ERROR LED (see page 11) will flash to show a condition that requires attention. See the system 
display manual for instructions on viewing warnings. One or more messages will display yes. If a 
message says no, it is not the cause of the warning. 
Some warnings can become Errors if left unattended. Frequency and voltage warnings are meant to 
warn of a problematic AC source. Often the inverter will disconnect from the source. This will occur if 
the condition lasts longer than the inverter’s transfer delay settings. If the inverter disconnects, the 
warning will display as long as the source is present, accompanied by a Disconnect message. (See 
next page.) 
Warning screens can only display warnings; they cannot clear them. The way to correct the fault may 
be obvious from the message. 
Table 6 Warning Troubleshooting
Message Definition
Possible
Remedy
acin freq too high
The AC source is above the upper acceptable 
frequency limit (66 Hz) and prevents connection. 
Check the AC source. If it is a generator, 
reduce its speed. 
acin freq too low
The AC source is below the lower acceptable 
frequency limit (54 Hz) and prevents connection. 
Check the AC source. If it is a generator, 
increase its speed. 
acin voltage too high
The AC source is above the upper acceptable 
voltage limit (132 Vac default setting) and prevents 
connection. 
Check the AC source. The inverter’s range is 
adjustable. However, this will accommodate 
an AC problem, not fix it. 
acin voltage too low
The AC source is below the lower acceptable 
voltage limit (108 Vac default setting) and prevents 
connection. 
Check the AC source. Check the AC wiring. 
The inverter’s acceptance range is 
adjustable. However, this will accommodate 
an AC problem, not fix it. 
acin input current 
exceeds max 
AC loads are drawing more current from the AC 
source than allowed by the input setting. 
Check the loads. Oversized loads can trip the 
input breaker. If they exceed the inverter’s 
transfer relay size, the relay can be damaged. 
temperature sensor 
fault 
An internal inverter temperature sensor may be 
malfunctioning. This is indicated by an unusual 
airtemp, fettemp, or captemp reading. 
Check sensor readings (see below). The 
numeric values represent electronic counts 
between 0 and 255.1 
internal comm error 
detected 
Probable failure on inverter’s control board. 
Despite the name, this is not an inverter-defined 
error and is not accompanied by a shutdown. 
Unit may require repair. Contact OutBack 
Technical Support (see inside front cover of 
this manual).
internal fan failure 
detected 
The inverter’s internal cooling fan is not operating 
properly. Lack of cooling may result in derated 
inverter output wattage. 
Turn the battery disconnect off, and then on, 
to determine if the fan self-tests, then 
contact OutBack Technical Support for the 
next step. Meanwhile, run the inverter at 
reasonable levels or apply external cooling. 
airtemp1
Displays a code representing the air temperature 
within the inverter. 
fettemp1
Displays a code representing the temperature of 
the FETs (Field Effect Transistors) and heat sink. 
captemp1
Displays a code representing the temperature of 
the inverter’s ripple capacitors. 
Lower counts stand for higher temperatures, 
and higher counts mean lower temperatures. 
Room temperature is 210 – 220. The internal 
fan runs at 142, and stops at 164. A count of 
either 0 or 255 is a defective sensor. Contact 
OutBack Technical Support if necessary (see 
inside front cover of this manual). 
1These values are in digital counts, not degrees. The values are used for troubleshooting purposes.
