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Troubleshooting – AT&T Cordless Telephone MLC-6 User Manual

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Troubleshooting

If you have a problem with your cordless phone, you may be able

to solve it by following the procedures listed here. If you cannot
resolve a problem using these procedures, call the AT&T Helpline
at 1 800 628-2888, 24 hours a day.

Symptom

Possible Causes

Possible Solutions

RANGE indicator

Handset is out of

Move closer to base.

appears on handset

range of base.

display.

Another cordless

Follow procedure in

user is on the same

“Programming Channels

channel.

(More Than One
Cordless Phone).”

STAT indicator

Handset is too far

Press [ Status ] to

appears on handset

from base for display

update indicators on

display.

to be updated

display.

automatically.

BATT indicator

Battery pack power

Recharge battery pack

appears on handset

is low.

by replacing handset or

display.

base.

Range for calls is

Environmental

Relocate base to see if

lower than expected.

limitations.

range improves (see
“Positioning the Base”);
or

Turn off or unplug
nearby equipment (e.g.,
computer, modem) to
see if it is causing
interference. If it is,
make sure it is on a
different power line or
relocate it further from
the base, if possible.

Background noise

Interference on

Press Channel button to

while on call.

channel.

change to another
channel (you can do
this while still on a call).

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