Troubleshooting – AT&T Cordless Telephone MLC-6 User Manual
Page 22
Troubleshooting
If you have a problem with your cordless phone, you may be able
to solve it by following the procedures listed here. If you cannot
resolve a problem using these procedures, call the AT&T Helpline
at 1 800 628-2888, 24 hours a day.
Symptom
Possible Causes
Possible Solutions
RANGE indicator
Handset is out of
Move closer to base.
appears on handset
range of base.
display.
Another cordless
Follow procedure in
user is on the same
“Programming Channels
channel.
(More Than One
Cordless Phone).”
STAT indicator
Handset is too far
Press [ Status ] to
appears on handset
from base for display
update indicators on
display.
to be updated
display.
automatically.
BATT indicator
Battery pack power
Recharge battery pack
appears on handset
is low.
by replacing handset or
display.
base.
Range for calls is
Environmental
Relocate base to see if
lower than expected.
limitations.
range improves (see
“Positioning the Base”);
or
Turn off or unplug
nearby equipment (e.g.,
computer, modem) to
see if it is causing
interference. If it is,
make sure it is on a
different power line or
relocate it further from
the base, if possible.
Background noise
Interference on
Press Channel button to
while on call.
channel.
change to another
channel (you can do
this while still on a call).
19