Error conditions – Telenav for Sprint Supported Devices: v5.0 for Palm Treo 700p, Treo 755p User Manual
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© TELENAV, INC. 2003-2007
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• Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your phone). These lists can grow to an unlimited length.
• Manage an independent Web address book (saved to your Web address book only, not saved to your
phone).
• Update your personal information including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
18. Error Conditions
Account Cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account Not Found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS Signal Weak or No GPS Data
Move to an area where your Bluetooth GPS receiver has a clearer view of the sky and can still connect with your
Treo. Please note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS
signal.
Cannot Connect to GPS Receiver
Make sure that your Bluetooth GPS receiver is powered on and then click the OK button to try again. If you
continue to get this message, go to the Main Menu and select Tools/Extras, then click the GPS option to pair your
Treo with the Bluetooth GPS device.
Invalid Login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from the Contact option in the TeleNav GPS Navigator Tools/Extras
menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Please input password
You must provide a four digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.
Please input phone number
You must provide your mobile telephone number to log into TeleNav GPS Navigator.