Telenav Scout v1.2 for Windows for T-Mobile - Manual (Page 64)

18.1 Syncing with www.scout.me
You can push Favorites and Recent Places created on your phone to your
www.scout.me account to store them there. In the Favorites or Recents screen,
simply choose the Synchronize button .
19. Error Conditions
Account cancelled
Your Scout account has been cancelled. Contact Customer Support at 1-888-353-6284.
Account not found
You do not have a valid Scout account. Contact Customer Support at 1-888-353-6284.
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that
some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should
announce when you have adequate GPS signal again.
Low battery
If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may need to wait a
while for the battery to become sufficiently charged so that the GPS receiver will work.
Network signal weak
If the carrier network signal is weak, move to an area where reception is better and try the function that requires network
access again.
Scout encountered an error
Scout is having technical problems with the specific request that you made. This can be due to an address that it cannot
find, or mapping data that does not allow routing from where you are to where you want to go. In this case, try to use a
nearby address.
© 2013 Telenav, Inc. Page 64 of 70