3 about, 1 about, 2 support info – Telenav Scout v1.2 for Windows for T-Mobile User Manual
Page 59: 3 diagnostic tools

14.3 About
Choose More
on the dashboard and then “About” to view app information
such as the version number that you are using, access Customer Support, and
view Diagnostic Tools.
14.3.1 About
Find important information about your Scout account such as the version number you are using. Knowing the exact
version of your software may be helpful if you ever have to call Scout Customer Support. This page also provides a link
to complete Terms & Conditions for the product.
14.3.2 Support Info
Find contact information for Scout Customer Support here. View additional support information from your phone’s
Internet browser.
14.3.3 Diagnostic Tools
This screen displays the following information, which may be requested by a support representative for troubleshooting
purposes:
Phone
Number
Service
Plan
Code
GPS
Status
Network
Status
Location
Permission
Data Roaming Status
Data
Service
Battery
Level
© 2013 Telenav, Inc.
Page 59 of 70
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