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3 about, 1 about, 2 support info – Telenav Scout v1.2 for Windows for T-Mobile User Manual

Page 59: 3 diagnostic tools

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14.3 About

Choose More

on the dashboard and then “About” to view app information

such as the version number that you are using, access Customer Support, and
view Diagnostic Tools.

14.3.1 About

Find important information about your Scout account such as the version number you are using. Knowing the exact
version of your software may be helpful if you ever have to call Scout Customer Support. This page also provides a link
to complete Terms & Conditions for the product.

14.3.2 Support Info

Find contact information for Scout Customer Support here. View additional support information from your phone’s
Internet browser.

14.3.3 Diagnostic Tools

This screen displays the following information, which may be requested by a support representative for troubleshooting
purposes:

 Phone

Number

 Service

Plan

Code

 GPS

Status

 Network

Status

 Location

Permission

 Data Roaming Status
 Data

Service

 Battery

Level

© 2013 Telenav, Inc.

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