HP StoreEver ESL G3 Tape Libraries - Manual (Page 55)

4 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Subscription Service
HP strongly recommends that customers register online using the Subscriber's choice web site:
http://www.hp.com/go/e-updates .
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.
After subscribing, locate your products by selecting Business support and then Storage under
Product Category.
Related information
The following documents [and websites] provide related information:
•
HP StoreEver Enterprise Systems Library (ESL) G3 Tape Library User Guide
•
HP StoreEver Interface Manager and Command View for Tape Libraries Version 3.7.00 User
Guide
You can find these documents on the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
In the Storage section, click link label and then select your product.
Websites
•
HP Technical Support website: http://www.hp.com/support
•
Enterprise Backup Solutions (EBS) Matrix website: http://www.hp.com/go/ebs
•
HP Storage website: http://www.hp.com/go/storage
•
White papers and Analyst reports: http://www.hp.com/storage/whitepapers
Contacting HP 55