Hp technical support, Customer self repair, Product warranties – HP ProLiant SB460c SAN Gateway Storage Server User Manual
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HP technical support
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
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Product model names and numbers
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Technical support registration number (if applicable)
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Product serial numbers
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Error messages
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Operating system type and revision level
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Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
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HP ProLiant SB460c SAN Gateway Storage Server
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