HP 3PAR Service Processors - Manual (Page 44)

SPLOR
A SPLOR gathers files to help diagnose SP issues. You run a SPLOR from SPOCC.
Running a SPLOR from SPOCC
1. Enter the IP address of the SP in a web browser.
2. Enter the credentials for the 3parcust user, and then press ENTER.
3. In the left navigation pane, click Support.
4. Under Service Processor, click Launch SPLOR. A new window appears.
5. To view the SPLOR results, click View SPLOR Contents in the new window.
Using a SPLOR
A SPLOR provides the information for troubleshooting an SP. The following table provides a list of
file names that you may see in the SPLOR and a description of each.
Table 2 SPLOR file names and description
Description File name
Connection Portal modem number Dial-numbers
Boot messages dmesg
ST Process errors dserrors
Sptransfer, SPup2date, stAnalyze, stBackDoor, stGrpNot dumplist
STlogger, stMonitor, stNotify etc_filelist
SP hosts file etc_hosts
Apache web server configuration file etc_httpd_conf_httpd
Network configuration information etc_network
Eth0 network configuration information (SP Public network
interface) etc_network_ifcfg-eth0
Name service switch configuration file etc_nsswitch.conf
Network Time Protocol (NTP) configuration file etc_ntp.conf
SP Firewall configuration file etc_sp_fw
Syslog configuration file etc_syslog_conf
rsync service configuration etc_xinetd_rsync
tftp service configuration etc_xinetd_tftp
Event filter file used by the spevent process to control
collection of storage system event files filter
Global values used for control purposes gdda
SP OS Update log file installWork/pkgLog
SP OS Update log file installWork/SPOSupdlog
Interprocess communication status ipcs
SP Message log MessageLog340.100407.144344.txt
Active SP Message log MessageLog341.txt
Login configuration; describes which logins are allowed mgetty_login_config
Network status information for connections, protocol, ports,
and sockets netstat_ifconfig
44 Troubleshooting