Ink cartridge error messages, Ink cartridge error, Messages – HP DesignJet 500 User Manual
Page 171

Ink Cartridge Error Messages
Status
Numbers
XX ranges
from 60 - 85
Ink Cartridge Message
Description
Procedure
XX03 Replace
The ink cartridge has an air leak
which prevents the ink pumping
to the printer.
1. Remove the ink cartridge and re-
install.
2. Replace the ink cartridge
XX04 Replace
The smart chip inside the ink
cartridge contains incorrect
information. The error detected
means that you can not
continue to use this ink
cartridge.
XX05 Replace
The printer has detected an
incorrect ink cartridge
Ensure it is a HP No. 81/83 and that
it is installed into the correct
position.
XX06 Replace
The printer detects that the ink
cartridge does not match the
rest of the ink system already
installed.
Ensure that the printheads and the
ink cartridges are HP No. 81/83.
XX08
Unknown
The cartridge smart chip
indicates that the ink cartridge
installed is not supported by HP.
1. Press Enter to continue or:
2. Replace with a genuine HP No.
81/83