Communication problems, Symptoms are, How to solve the problem – HP DesignJet 500 User Manual
Page 111: File size and memory usage
Communication Problems
Symptoms are:
The front-panel display does not show the
‘Receiving’ message when you have sent an
image to the printer.
Your computer displays an error message when
you are trying to print.
Your computer or printer “hangs” (stays idle) while
communication is taking place.
Your printed output shows random or inexplicable
errors (misplaced lines, partial graphics etc.)
How to Solve the Problem:
Have you selected the correct printer in your
software?
Does the printer work correctly when printing from
other software?
Very large prints may take some time to receive,
process and print.
If the printer is connected to a network,
try using it when connected directly to
your computer through a parallel cable.
If your printer is connected to your
computer through any other
intermediate devices, such as switch boxes, buffer
boxes, cable adapters, cable converters, etc., try
using it when connected directly to your computer.
Try another interface cable. For details of
Make sure the graphic language setting is set to
File Size and Memory Usage
There is no direct relationship between file size on your
computer and memory used in the printer to print the
file. In fact, because of file compression (and general
complexity) it is often impossible to estimate how much
memory will be used. This means that some large
prints will print fine, but smaller prints may not and you
will have to add more memory to you printer.