Printed image incorrect, The image is in one portion of the printing area, The image is unexpectedly rotated – HP DesignJet 500 User Manual
Page 107: The print is a mirror image of the original, The print is distorted or unintelligible

Printed Image Incorrect
The Image is in One Portion of the Printing
Area
Is the page size configured in the software too
small?
Ensure that your software doesn't believe the
image to be in one quadrant of the page.
Otherwise, this indicates an incompatibility between the
software and the printer:
Is your software configured for this printer? For
general advice, see the Setup Instructions. For
advice specific to your software, see the
documentation supplied with the driver.
If you still haven't found the solution, try changing
the printer's Graphics Language setting on the
front-panel (Device setup / Lang).
The Image is Unexpectedly Rotated
Check the front-panel Page format /
Rotate setting.
For non-PostScript files: If Nesting is
ON, pages may be automatically rotated
to save media. See
For an explanation of rotation for PostScript files,
The Print is a Mirror Image of the Original
Check the front-panel Page format / Mirroring.
The Print is Distorted or Unintelligible
The interface cable between your computer and
the printer could be faulty. Try another cable to see
if the problem is corrected.
If you have connected your computer to the
parallel port on the printer, make sure you are
using a genuine HP parallel interface cable.
If the front-panel graphics language setting is
Automatic (the default), try the other settings:
(PostScript for a PostScript file, HP-GL/2 for an
HP-GL/2 file etc.) and send the file again.
Depending on the software, drivers and RIPs you
are using with your printer, there will be different
solutions to solving this problem. Refer
to the Vendor’s User Documentation for
details.