Getting help when things go wrong, Is there a problem with your printout? continued – HP Deskjet 950c Printer User Manual

Page 51

Getting Help When Things Go Wrong

Print quality is poor.

(continued)

You may have forgotten to
remove the vinyl tape from
the print cartridge.

Make sure that you have removed the
protective piece of vinyl tape on each of the
print cartridges. See “Replacing Print
Cartridges” on page 29.

You may have the incorrect
“Image” setting in the

Color

panel of the

Print

dialog box.

Click the

Revert to Defaults

button in the

Color

panel of the

Print

dialog box. See

Your print cartridges may be
out of alignment.

If the color and black ink aren’t lining up on
the printed page, go to the

HP DeskJet

Utility

located in the Utilities folder in your

hard drive’s main directory. Click the

Calibrate

tab, then click the

Align

button. See

Banners aren’t

printing correctly.

You may have forgotten to
raise the OUT tray.

Make sure that the OUT tray is up.

You may have problems with
the paper.

• If several sheets feed into the printer

together, unfold and refold the paper.

• If the paper creases going through the

printer, the paper might be unsuitable for
banner printing.

You may have problems with
your banner software.

Make sure you selected the paper size U.S.
Letter Banner or A4 Banner on the Page Setup
dialog box. See “Page Setup - Controlling
Page Layout” on page 6.

Is there a problem with your printout? continued

What is the problem?

Possible cause

To solve the problem…