HP LaserJet P2015 - Manual (Page 85)

Yes If the demo page printed, go to Step 4: Is the print quality
acceptable?
No If no paper came out, see Media problem solving .
If you are unable to resolve the problem, Contact HP support .
Step 4: Is the print quality acceptable?
Yes If the print quality is acceptable, go to Step 5: Is the printer
communicating with the computer?
No If the print quality is poor, see Improve print quality .
Verify that the print settings are correct for the media you are
using. See
Optimize print quality for media types for
information on adjusting the settings for various types of
media.
If you are unable to resolve the problem, Contact HP support .
Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
Yes If the document prints, go to Step 6: Does the printed page look
like you expected?
No If the document does not print, see Printer software
problems .
If you are using a Macintosh computer, see Common
Macintosh problems .
If you are using an HP postscript level 3 emulation driver,
see
HP postscript level 3 emulation errors .
If you are unable to resolve the problem, Contact HP support .
Step 6: Does the printed page look like you expected?
Yes The problem should be resolved. If it is not resolved, Contact
HP support .
No See Printed page is different than what appeared on screen .
If you are unable to resolve the problem, Contact HP support .
Contact HP support
● In the United States, see http://www.hp.com/support/ljP2015/ for the HP LaserJet P2015 printer.
● In other locations, see http://www.hp.com/ .
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