HP ZBook 15 Mobile Workstation - Manual (Page 10)

13 Support ........................................................................................................................................................ 85
Contacting support ............................................................................................................................. 85
Labels ................................................................................................................................................. 86
14 Specifications .............................................................................................................................................. 88
Input power ......................................................................................................................................... 88
Operating environment ....................................................................................................................... 88
Appendix A Traveling with or shipping your computer ............................................................................... 89
Appendix B Troubleshooting .......................................................................................................................... 90
Troubleshooting resources ................................................................................................................. 90
Resolving issues ................................................................................................................................ 90
The computer is unable to start up .................................................................................... 90
The computer screen is blank ............................................................................................ 91
Software is functioning abnormally .................................................................................... 91
The computer is on but not responding ............................................................................. 91
The computer is unusually warm ....................................................................................... 91
An external device is not working ...................................................................................... 92
The wireless network connection is not working ................................................................ 92
A disc does not play ........................................................................................................... 92
A movie is not visible on an external display ..................................................................... 93
The process of burning a disc does not begin, or it stops before completion .................... 93
Appendix C Electrostatic discharge .............................................................................................................. 94
Index ................................................................................................................................................................... 95
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