Contacting support – HP EliteBook 2170p Notebook PC User Manual

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The process of burning a disc does not begin, or it stops before

completion

●

Be sure that all other programs are closed.

●

Turn off Suspend mode and Hibernation.

●

Be sure that you are using the right kind of disc for your drive.

●

Be sure that the disc is inserted properly.

●

Select a slower write speed and try again.

●

If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.

Contacting support

If the information provided in this guide does not address your questions, you can contact support.
For U.S. support, go to

http://www.hp.com/go/contactHP

. For worldwide support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html

Here you can:

●

Chat online with an HP technician.

NOTE:

When support chat is not available in a particular language, it is available in English.

●

E-mail support.

●

Find support telephone numbers.

●

Locate an HP service center.

Appendix A Troubleshooting and support