Borderless printing produces unexpected results, The product is not responding – HP Deskjet F4210 All-in-One Printer User Manual

Page 110

Cause: The wrong type of envelope was loaded.

Borderless printing produces unexpected results

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

•

Solution 1: Print from the HP Photosmart Software

•

Solution 2: Use the appropriate media

Solution 1: Print from the HP Photosmart Software

Solution: Try printing the image from the photo imaging software that came with
the product.
Cause: Printing a borderless image from a non-HP software application produced
unexpected results.

If this did not solve the issue, try the next solution.

Solution 2: Use the appropriate media

Solution: To print a borderless image, use 10 x 15 cm (4 x 6 inch) HP Advanced
Photo Papers.
For more information, see:

“Print a borderless image” on page 38

Cause: Use of inappropriate media.

The product is not responding

•

Solution 1: Wait for the product to finish other tasks

•

Solution 2: Check for a paper jam

•

Solution 3: Load more paper in the input tray

•

Solution 4: Check for a print carriage stall

•

Solution 5: Check the cable connections to the product

•

Solution 6: Make sure that the product is turned on

•

Solution 7: Restart the product

•

Solution 8: Check the print driver status

•

Solution 9: Check the print queue for canceled jobs

Solution 1: Wait for the product to finish other tasks

Solution: If the product is performing another task such as copying or scanning,
your print job will be delayed until the product completes the current task.

Chapter 12

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Troubleshooting

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